Advising Assessment Feedback from Staff Report

IDEA University

Fall 2019
Created on: Oct 17, 2019

Overview and Respondent Information

Overview

This report summarizes input obtained from the Advising Assessment Staff Feedback Survey. Information can be used to better understand the perspective of faculty and staff who have direct experience with academic advising. The survey items align with the CAS Standards for Academic Advising. Information provided in this report can be used as part of an academic advising program review and/or accreditation report. It can also be used to determine areas of focus for staff development. To that end, the report provides links to NACADA development resources that are directly related to your results.

Navigation

The Respondent Information is provided at the top of the report and can be hidden to consolidate space or expanded for reference.The Executive Summary provides actionable feedback including strengths and areas for improvement; each subsequent tab provides the opportunity to explore the results more deeply. You will find the descriptive information about the survey data on the Statistical Detail tab. Typed verbatim responses to open-ended questions are provided in a separate file.

Number asked to participate: 43
Number Responding: 26
Response Rate: 60%
What is your primary role at your institution?
Faculty 0 0%
Student Affairs professional (e.g., counselor, advisor) 0 0%
College Administration (e.g., Director, Dean, VP, Provost) 0 0%
Support staff 1 4%
Graduate/teaching assistant 11 42%
Other 13 50%
Are you expected to advise students as part of your role/responsibility? (If yes, proceed to next question; if no, you may stop here)
Yes 17 65%
No 7 27%
How many years of experience do you have advising students on a full- or part-time basis?
Less than 1 year 0 0%
1-5 years 0 0%
6-10 years 0 0%
11-15 years 3 12%
16-20 years 1 4%
More than 20 years 21 81%
Which students do you primarily advise? (Select one)
All students; I do not primarily serve a subset of students 0 0%
First-year students 0 0%
Undeclared students 0 0%
General Education/Core curriculum advising 0 0%
Students in a specific academic unit (e.g., major, college, etc.) 1 4%
Professional/Graduate school students 7 27%
Other 17 65%

Student Advising Practices

In this section, you will find feedback from your staff on advising practices that research has shown to be related to student success, using the scale: 1: Not at all, 2: Very little, 3: Somewhat, 4: A great extent. Please note that some advising practices may not be emphasized at your institution. Results should be interpreted within the context of your advising program and/or institutional goals, objectives, and practices.

Navigating the Report: In the first column you will see how your ratings compare with other institution ratings in our national database. For example, if the comparison is “Much Higher,” you would interpret that as you have scored higher than 90% of the institutional averages in our database. Refer to the legend for more information. Note, if there is no comparison icon for an item, it means that there are no data yet available for that item.

The next area shows your average rating for each item. National comparative scores are indicated by a gold bar. In the last column, you will see the percent of respondents who provided a positive rating of 4 for that item. You may refer to the Statistical Detail tab for the full distribution of responses.

  Average % Positive Rating
1. Encouraging students to meaningfully reflect on their educational experiences (e.g., ask open-ended questions, engage in dialogue)
73.1%
2. Encouraging students to explore new academic and co-curricular learning opportunities (e.g., service learning, internships, study abroad)
84.6%
3. Challenging students to set academic goals
34.6%
4. Challenging students to set career goals
26.9%
5. Challenging students to set personal/life goals
92.3%
6. Connecting students with resources (e.g., individuals, programs, services) that can help them achieve their goals
3.8%
7. Assisting students with time-management and study skills
3.8%
8. Providing helpful feedback to support students’ academic success
19.2%
9. Showing interest in students’ success
26.9%
10. Being responsive to students’ needs
7.7%
11. Using technology in a way that helps students
76.9%
12. Providing accurate advising information about students’ plans of study
76.9%
13. Providing accurate information about policies and procedures (e.g., course registration, deadlines, holds)
7.7%
14. Applying policies fairly and consistently
0%
15. Acting with integrity and respect
61.5%
16. Maintaining high standards of confidentiality
73.1%
17. Explaining the responsibilities of the advisor and the student in the advising process
53.8%
18. Promoting a safe and welcoming environment
34.6%

Advising Program Standards

In this section, you will find input from staff related to advising program standards using the scale: 1: Strongly Disagree, 2: Disagree, 3: In-between, 4: Agree, 5: Strongly Agree. Please note that some advising standards may not be emphasized in your advising program. Results should be interpreted within the context of your advising program and/or institutional goals, objectives, and practices.

Navigating the Report: In the first column you will see how your ratings compare with other institution ratings in our national database. For example, if the comparison is “Much Higher,” you would interpret that as you have scored higher than 90% of institutional averages in our database. Refer to the legend for more information. Note, if there is no comparison icon for an item, it means that there are no data yet available for that item.

The next area shows your average rating for each item. National comparative scores are indicated by the gold bar. In the last column, you will see the percent of respondents who provided a positive rating of 4 or 5 for that item. You may refer to the Statistical Detail tab for the full distribution of responses.

  Average % Positive Rating
19. Academic advising contributes to the academic success of all students.
88.5%
20. The goals and objectives for academic advising are clearly communicated.
65.4%
21. The goals and objectives for academic advising align with the institutional mission.
92.3%
22. Student records are maintained in accordance with institutional confidentiality policies.
96.2%
23. There is an adequate number of appropriately trained personnel to fulfill the goals of academic advising.
96.2%
24. Academic advising is designed to reach all students throughout the institution.
84.6%
25. Academic advising provides students with adequate career guidance.
84.6%
26. Academic advising includes adequate counseling services.
80.8%
27. Academic advising promotes a climate that supports diverse perspectives.
80.8%
28. Academic advisors collaborate well with other groups on campus (e.g., faculty, counselors, academic chairs/deans, community agencies) to promote student success.
76.9%
29. The effectiveness of academic advising is reviewed regularly through the collection, analysis, and reporting of data.
88.5%
30. Academic advisors receive feedback regularly to guide professional development.
96.2%
31. Defined measures for student success (e.g., persistence, retention, graduation rates) are clearly communicated.
69.2%
32. Academic advisors act responsibly and with integrity.
96.2%
33. There is an effective procedure to monitor and document students’ timely progress toward degree completion.
92.3%
34. Advising responsibilities are assigned in an effective and equitable manner
57.7%

Overall Ratings

The Overall Ratings section provides staff overall perceptions of the advising program using the scale: 1: Strongly Disagree, 2: Disagree, 3: In-between, 4: Agree, 5: Strongly Agree. The format is consistent with other tabs, beginning with comparison of your institution’s ratings with other institutions in our database. The average rating of your respondents as well as the national comparative score are provided. Lastly, the percent of positive rating (4 or 5) is provided.

  Average % Positive Rating
35. Advisors only: I receive adequate support to carry out my responsibilities as an academic advisor
57.7%
36. Advisors only: I receive appropriate recognition for providing quality advising
96.2%
37. Overall, academic advising is effective in providing services to students to assist in their educational success
88.5%

Statistical Detail

To what extent are each of the following advising practices emphasized by your institution? Number responding  
Choose the option that best corresponds to your judgment. 1 2 3 4 5 Mean Std Dev
1: Not at all, 2: Very little, 3: Somewhat, 4: A great extent, 5: Cannot Judge
1 Encouraging students to meaningfully reflect on their educational experiences (e.g., ask open-ended questions, engage in dialogue) 1 3 1 19 0 3.58 0.64
2 Encouraging students to explore new academic and co-curricular learning opportunities (e.g., service learning, internships, study abroad) 2 0 1 22 0 3.72 0.99
3 Challenging students to set academic goals 0 3 9 9 3 3.29 0.36
4 Challenging students to set career goals 6 2 9 7 0 2.71 0.12
5 Challenging students to set personal/life goals 0 0 0 24 0 4.00 0.64
6 Connecting students with resources (e.g., individuals, programs, services) that can help them achieve their goals 1 11 11 1 1 2.50 0.43
7 Assisting students with time-management and study skills 1 10 3 1 9 2.27 0.82
8 Providing helpful feedback to support students’ academic success 5 8 2 5 1 2.35 0.76
9 Showing interest in students’ success 1 17 0 7 0 2.52 0.11
10 Being responsive to students’ needs 0 6 10 2 6 2.78 0.50
11 Using technology in a way that helps students 2 1 0 20 0 3.65 0.82
12 Providing accurate advising information about students’ plans of study 0 1 4 20 0 3.76 0.39
13 Providing accurate information about policies and procedures (e.g., course registration, deadlines, holds) 3 4 15 2 1 2.67 0.85
14 Applying policies fairly and consistently 3 0 12 0 9 2.60 0.22
15 Acting with integrity and respect 0 2 7 16 0 3.56 0.96
16 Maintaining high standards of confidentiality 0 0 5 19 1 3.79 0.84
17 Explaining the responsibilities of the advisor and the student in the advising process 1 3 6 14 1 3.38 0.98
18 Promoting a safe and welcoming environment 2 2 7 9 3 3.15 0.62
Considering your experiences with academic advising at your institution during the past term/academic year, to what extent do you agree with the following statements? Number responding  
Choose the option that best corresponds to your judgment. 1 2 3 4 5 6 Mean Std Dev
1: Strongly Disagree, 2: Disagree, 3: In-between, 4: Agree, 5: Strongly Agree, 6: Cannot Judge
19 Academic advising contributes to the academic success of all students. 0 1 1 7 16 0 4.52 0.77
20 The goals and objectives for academic advising are clearly communicated. 0 2 6 5 12 0 4.08 0.73
21 The goals and objectives for academic advising align with the institutional mission. 0 0 1 0 24 0 4.92 0.12
22 Student records are maintained in accordance with institutional confidentiality policies. 0 0 0 16 9 0 4.36 0.94
23 There is an adequate number of appropriately trained personnel to fulfill the goals of academic advising. 0 0 0 0 25 0 5.00 0.96
24 Academic advising is designed to reach all students throughout the institution. 0 3 0 16 6 0 4.00 0.76
25 Academic advising provides students with adequate career guidance. 0 1 2 0 22 0 4.72 0.49
26 Academic advising includes adequate counseling services. 0 0 4 12 9 0 4.20 0.65
27 Academic advising promotes a climate that supports diverse perspectives. 1 0 3 0 21 0 4.60 0.80
28 Academic advisors collaborate well with other groups on campus (e.g., faculty, counselors, academic chairs/deans, community agencies) to promote student success. 0 3 2 12 8 0 4.00 0.30
29 The effectiveness of academic advising is reviewed regularly through the collection, analysis, and reporting of data. 1 0 1 10 13 0 4.36 0.91
30 Academic advisors receive feedback regularly to guide professional development. 0 0 0 0 25 0 5.00 0.73
31 Defined measures for student success (e.g., persistence, retention, graduation rates) are clearly communicated. 0 1 5 2 16 0 4.38 0.54
32 Academic advisors act responsibly and with integrity. 0 0 0 21 4 0 4.16 0.90
33 There is an effective procedure to monitor and document students’ timely progress toward degree completion. 0 0 1 21 3 0 4.08 0.97
34 Advising responsibilities are assigned in an effective and equitable manner 2 5 3 4 11 0 3.68 0.99
Overall, how would you respond to the following statements? Number responding  
Choose the option that best corresponds to your judgment. 1 2 3 4 5 6 Mean Std Dev
1: Strongly Disagree, 2: Disagree, 3: In-between, 4: Agree, 5: Strongly Agree, 6: Cannot Judge
35 Advisors only: I receive adequate support to carry out my responsibilities as an academic advisor 2 3 3 5 10 1 3.78 0.23
36 Advisors only: I receive appropriate recognition for providing quality advising 0 0 0 1 24 0 4.96 0.70
37 Overall, academic advising is effective in providing services to students to assist in their educational success 0 0 2 1 22 0 4.80 0.34